Frequently Asked Questions
Everything you need to know about shopping for your stylish companion at Habitat Pet Supplies.
How do I ensure I select the correct size for my pet's apparel?
We provide a detailed size guide on every product page. We recommend measuring your pet's neck circumference, chest girth, and back length while they are standing. If your pet falls between two sizes, we suggest choosing the larger size for maximum comfort.
What is your return policy for pet clothing and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, items must be free of pet hair and odors to be eligible for a full refund or exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your pet's new outfit for a special occasion.
Are the materials used in your pet fashion safe and durable?
Absolutely. We prioritize high-quality, non-toxic fabrics that are gentle on your pet's skin. Our luxury line features reinforced stitching to ensure durability during play while maintaining a high-fashion aesthetic.
Do you offer international shipping for your collections?
Yes, Habitat Pet Supplies ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.